Returns & Exchanges

Returns & Exchanges Policy

Please read carefully before purchasing.

Returns and Exchanges

• We accept returns and exchanges on products within 30 days from the date of purchase. This does not include sale items.
• To be eligible, the product must be unused, unwashed, and in the same condition as received.
• To request a return or exchange, please contact our customer service team at thefword.feministapparel@gmail.com with your order number.
• We will provide you with instructions on how to proceed.
• Once your return or exchange request is approved, we will provide instructions for returning the original product.
• After receiving the original product and inspecting its condition, we will process the return or exchange. 
• Exchanges are subject to stock availability. 
• Customers are responsible for all return and exchange shipping costs unless the return is due to a mistake on our part or a defective product.
• Upon receiving and inspecting the returned product, we will process a refund to your original payment method, excluding any shipping charges (shipping fees are non-refundable).
• Refunds may take 5-7 business days to appear in your account.

Defective or Incorrect Products

• If you receive a defective or incorrect product, please contact us at thefword.feministapparel@gmail.com within 14 days of receiving the product.
• We will arrange for a return and provide further instructions.
• We will replace defective or incorrect product/s at no additional cost to you and cover the shipping charges for the replacement.

Sale Items

• Items on sale are not eligible for returns or exchanges unless they arrive damaged or are defective (without prior warning).

Contact Us

• If you have any questions or concerns regarding this returns & exchanges policy, please contact our customer service team at thefword.feministapparel@gmail.com.

Thank you for shopping at The F Word. We strive to provide you with the best possible shopping experience and are always looking for feedback to improve.